Who collects your information
DealFlow Solutions Ltd is responsible for this website and for handling personal information shared through it. For the purposes of this policy, we act as the organisation deciding how enquiry and contact data is used for normal business communication.
Information we may collect
- Contact details such as name, business email address, and company name.
- Professional details you choose to provide, for example role or service requirements.
- Messages, notes, and other details you share when submitting an enquiry.
- Basic technical and usage information collected through website analytics tools.
How information is collected
Most personal information is collected directly from you when you complete forms, send an email, or contact us about working together. We may also receive limited usage data automatically through cookies and analytics when you browse the site.
How we use information
- To respond to enquiries and discuss relevant services.
- To assess whether our support is appropriate for your business needs.
- To manage ongoing communication and maintain accurate business records.
- To improve website clarity, usability, and performance over time.
Lawful handling in plain terms
We handle personal information where there is a clear business reason to do so, such as replying to your request, progressing pre-contract discussions, or running our services responsibly. Where consent is relevant, we rely on the permission you give and you can withdraw that permission at any time.
Cookies and basic analytics
Cookies are small files stored on your device. We may use essential cookies for site function and basic performance cookies to understand overall traffic trends, popular pages, and general usage patterns. This data is used to improve the site rather than to profile individuals in detail.
Data sharing with service providers
We do not sell personal information. We may share information with trusted third-party providers that support website hosting, analytics, communications, or standard business operations. These providers are expected to handle data securely and only for agreed purposes.
International data transfers
Some service providers may process data outside the UK. Where this applies, we take reasonable steps to ensure appropriate safeguards are in place so personal information remains protected to a standard consistent with UK expectations.
Data retention
We keep personal information only for as long as reasonably required for the purpose it was collected, including handling enquiries, maintaining appropriate records, and meeting legal or regulatory obligations where relevant.
Data security
We apply appropriate organisational and technical measures to reduce the risk of unauthorised access, misuse, alteration, or loss. No online system is completely risk-free, but we review our controls and working practices on an ongoing basis.
Your rights and contact requests
You can ask for access to personal information we hold about you, and request correction or deletion where applicable. You may also object to certain processing or ask us to limit it in specific circumstances. We aim to respond to privacy requests within a reasonable timeframe.
Updates to this policy
We may update this policy from time to time to reflect legal, operational, or service changes. The latest version will always be published on this page with an updated date.
Contact information
If you have privacy-related questions or would like to make a request, please contact DealFlow Solutions Ltd using the enquiry route on the Home page. Please include enough detail for us to identify and respond to your request.